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Beyond Features — Chapter VII
Conflicts are inevitable. Dealing with them is an art.
Originally published in GoRetro
Painfully, Ivar learned the importance of collaboration during the last Sprint. It’s the first time Odin Enterprises has teams focused on specific audiences, and Ivar’s overconfidence contributed to a chaotic situation. Also, Björn already feels the pressure from stakeholders as they didn’t deliver any feature last Sprint.
A key lesson learned by Björn and Ivar is the importance of releasing changes gradually to their audience. Otherwise, everyone will be impacted when things derail. An optimal way is to release to a limited audience, compare the results, and incrementally increase the reach. Björn committed to following this approach with team Kattegat.
Team Jorvik must regain trust while team Kattegat must overcome the skepticism from stakeholders. How will Ivar and Björn handle their upcoming Sprints? Let’s find it out.
Working Backwards
Björn learned that satisfied customers are willing to recommend their friends to Odin Enterprises. Team Kattegat created a couple of prototypes, and with Olaf’s help, they tested them with satisfied customers; here is the evidence they got:
- Customers who wrote a review…
